technology

API-first technology design provides flexibility, security, and speed

Expand and create markets

Migrate without disruption

Our cloud-native API platform was built specifically to accelerate new product development and transform customer interaction.

Self-contained product and plan configurator to bring all types of insurance products to the market with speed

Self-contained product and plan configurator to bring all types of insurance products to the market with speed

Scalable solution for total data consumption and predictive analysis that drives new business insights

Scalable solution for total data consumption and predictive analysis that drives new business insights

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We enable new product creation and innovation in hours and days instead of months. Our product cloud engine lets you define each product independently and creates its own set of APIs. Use common building blocks but fully customise each product independently. This approach allows insurers to bring products to market faster without worrying about back-end system re-configuration or additional development and testing costs.

Product Cloud enables users to:

Configure dynamic rate and charge/fee structures

Flexibly apply rules, loadings and other parameters

Clone and adjust plans in minutes, instead of months

Embed insurance plans into digital ecosystems

Perform A/B testing on best performing plans

Deploy products across multiple regions seamlessly

Product Cloud user interface

Our product configuration

Console supports all product structures and features

Benefit term setup and auto term adjustment
Auto renewals
Benefit Limits and Term Set up
Rate parameter set up
Bonus/coupon option, dividend options
Calculations (premium, interest, death benefit, cash value, etc)
Auto fund switch and fund rebalancing
Premium waiver
Annuity support
Product Cloud rule configuration console

Insurance Product Types

Life & Health

Term and Whole Life
Investment-Linked
Income Protection
Savings & Endowments
Critical Illness
Disability

General

Auto
Property
Cyber
Fire
Commercial
Travel

New Product
Propositions

Propositions
Dynamic bundling of coverages across product categories
Usage based insurance
Embedded insurance

Our policy administration API platform is designed and built with a customer-centric view of servicing. Providing automated policy handling and transaction data management, it is powered by our APIs to enable straight through processing and self-service. Admin cloud also captures all transaction metadata, providing robust audit trails and maintaining the highest level of data quality and security.

Admin Cloud supports full policy life cycle activities including but not limited to:

Supports full policy life cycle activities

Policy issue
Billing and Collection
Premium refund
Cash value calculation
Claims and Disbursements
Coverage addition/deletion
Policy option/status change
Withdrawal / Deposit
Dynamic fees and charges calculation
Renewals
Policy Accounting

The platform grants users full transactional views in real time, including accounting, policy changes, deposits, withdrawals, cash value, benefit limits and more.

Admin Cloud interface for sample client profile

Key benefits of Admin Cloud’s intelligent automation capabilities are: 

Key benefits

Admin Cloud’s intelligent automation capabilities

Digital customer service & improved STP though our APIs

Real time  policy events with no batch jobs or long reconciliation

Efficient transaction data management

Data access in real-time with strong data quality and security

Customer self-service through portal or mobile first apps

Elimination of manual processes

Reduction of operational risks

Admin Cloud interface for sample client profile

Admin Cloud is Ignatica’s modernized policy administration platform that delivers intelligent automation, creating more system and business efficiency and delivering better customer experiences. 
Admin Cloud is designed with a customer-centric view of all products and services, providing real-time automated policy handling and transaction data management, all powered by our APIs. This design ensures digital servicing of customers are up to date and enables straight through processing (STP) and self-service. 
Admin Cloud features self-executing policy capabilities as well as the capture of meta data for audit trails all while maintaining the highest level of data quality

Admin Cloud interface for sample client profile

Admin Cloud supports full policy life cycle activities including but not limited to:

  • Policy issue
  • Collection
  • Premium refund
  • Fund management 
  • Surrender
  • Loans
  • Withdrawal
  • Coverage addition/deletion
  • Policy option/status change

Our platform grants full transactional views including accounting views of coverage in real time, policy changes, top-up, deposit, withdrawals, cash value, benefit limits and more. 

Key benefits of Admin Cloud’s intelligent automation capabilities are: 

  • Digital customer service & improved STP
  • Real time administration of policy events with no batch jobs or reconciliation 
  • Efficient transaction data management 
  • Capture of metadata
  • Maintenance of high level data quality and security
  • Customer self-service through portal or app
  • Freed up time spent on manual processes
  • Reduction of operation risks

Data Cloud is Ignatica’s data management and analytics solution that seamlessly collects and analyzes all forms and functions of data surrounding the insurance lifecycle to deliver real-time business and customer insights.
With Data Cloud technology, insurers can better understand their customers’ behaviors, product affinity, and usage towards re-iterating and optimizing existing product plans to creating new and more attractive and profitable solutions.

Key benefits of Data Cloud’s data capture and analytics capabilities are: 

  • API-driven design allows for seamless integration with all forms of structured and unstructured data including internal insurer CRM and existing systems
  • Easily integrates with external data sources such as broker portals, actuarial, finance, and IOT data (customer apps)
  • Allows for auditability, traceability, protection and granularity of dataCreates predictive analytics for insurers to create better products in support of Digital Productization
  • Enables parameterization for building new products

Customer Cloud is Ignatica’s powerful, easy to use and configurable solution for insurers in need of tools for managing customer engagement, sales and relationship management.
With Customer Cloud, all your partners and personas can gain access to customized 360 views of accounts, policies, and products.
When combined with Product Cloud ad Admin Cloud, all customer journeys from quotation through New Business and on going self-service can be delivered directly to consumers and distribution though our Customer Cloud.

Key benefits of Data Cloud’s data capture and analytics capabilities are: 

  • Customizable views and access for customer service reps, claims officers, underwriters and account executives
  • Dashboard and analytics for accounts, policies, and 360 product views
  • Case management capabilities
  • In combination with Admin Cloud, Customer Cloud exposes and handles in a single interface business operations such as policy changes, cash withdrawals, loans, customer management, transaction adjustment & more

A better experience across the industry

Insurers

  • Launch new products in a matter of weeks

  • Respond effectively to market changes

  • Easier product innovation to reach new markets

Tech Stakeholders

  • Build products in a flexible way

  • Reliable and safe tools to meet efficiency goals

  • Less time and resources spent testing new programs

Investors

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Media

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